The Patient Journey Masterclass
The Patient Journey Masterclass

Practitioner-led masterclass

A complete framework for transforming every moment a patient experiences. From first impression to loyal advocate. Practitioner-led, evidence-based, and built for the whole practice.

13 videos·1h 53m·3 verifiable CPD hours
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Dr. Bashar Al-Naher
Dr. Ahmed Alkhafaji

Dr. Bashar Al-Naher, Dr. Ahmed Alkhafaji

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Includes a verifiable CPD certificate on successful completion of the course assessment.

£297 £497 · lifetime access, all devices

What this covers

What you'll learn

Design a Patient Journey That Converts
01

Design a Patient Journey That Converts

Run a Consultation That Closes Itself
02

Run a Consultation That Closes Itself

Increase Revenue Without More Patients
03

Increase Revenue Without More Patients

Make Every Patient Feel Safe and Understood
04

Make Every Patient Feel Safe and Understood

Preview

Preview the masterclass

The faculty

Meet the authors

Dr. Bashar Al-Naher

Dr. Bashar Al-Naher

Dentist, Educator & Human Behaviour Specialist

Over four decades in clinical dentistry and a Master's in Clinical Hypnosis from University College London. Dr. Bashar has spent his career understanding not just what happens in the dental chair but why patients think, feel and decide the way they do.

Dr. Ahmed Alkhafaji

Dr. Ahmed Alkhafaji

Dentist, Entrepreneur & Director Role in Tech

Graduate in Germany and Straumann Key Opinion Leader. Dr. Ahmed built a multi-dentist practice in Germany before moving into the boardroom as Director of Process Transformation at a global healthcare technology company, where he leads teams designing operational systems for large clinical organisations worldwide.

Course structure

Modules & lessons

How to Get the Maximum Out of This Course
Introduction

How to Get the Maximum Out of This Course

This will not be another course you watch and forget.

4m 29s

Free with account

More in this introduction